FAQ

What materials are your jewelry made from?​

Most of our jewelry is lead and nickel free. For additional information, please read the description of the specific jewelry item.​

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How should I care for my jewelry?

Wipe with a soft, damp cloth after each wear to remove body oils. Avoid using any abrasive materials or harsh cleaners. Store jewelry in a cool, dry place, preferably in a soft pouch or jewelry box to prevent scratching.

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What should I do if I have allergies to certain metals?

Please review the item description to ensure it is free of any metals you are allergic to. If you have additional questions or are unable to find the information you are looking for, please contact us at lluviaco@outlook.com

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Can I cancel or modify my order?

All sales are final and orders cannot be modified once placed. Please review your order carefully before placing.

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What is your return/exchange policy?

You can find our return/exchange policy here.

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How long does shipping take?

You can find our shipping policy here.

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Do you ship internationally?

We currently do not offer international shipping. For additional information, please see our shipping policy.

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Additional questions?

Contact lluviaco@outlook.com